New Clients

Scheduling Initial Appointments

To protect your confidentiality and ensure all your questions are answered, a licensed provider rather than a receptionist will return your call and assist in making your first appointment. Our providers make every effort to return calls within a timely fashion, and whenever possible within the same business day.

Please use our confidential voicemail for new client appointments ONLY:

  • Adults and Couples: 919-990-1727
  • Children and Adolescents: 919-406-6523

You may also email us to request an initial appointment.

If you need assistance choosing a therapist, we can guide you to the GMH provider who would be the best fit for your needs. Alternatively, you may review our list of staff members to get a sense for yourself.

If you have already chosen a Provider to work with, or wish to speak with a particular provider, feel free to contact them directly.

Prior to your First Appointment

To save time during your first appointment, please fill out the documents listed on the right and bring them with you to your initial session. If we are filing insurance claims for you, please bring your insurance card so that we may make a copy of that for our records. Your provider will be discussing aspects of these documents with you during your first visit, and will be glad to answer any questions that you might have at that time.

Printable versions of our intake forms are available on the right.

Arriving for Your First Appointment

As you enter our waiting room, please use our Call System, located on the wall to the right, to let your provider know that you have arrived. Please find your provider’s name and press the button next to it. Have a seat and she or he will come and greet you at your appointment time. Your provider will collect your intake paperwork.

Evenings and Weekend Access

Please note that after 6:00PM and on weekends our office building front doors are locked. You will need to get the entrance code from your provider if you will be attending evening appointments.

Payment and Insurance Information

We participate in many insurance plans, however not all of our providers are on the same insurance panels. Additionally, some of our services are out-of-pocket and not covered by insurance. Please discuss any questions you have about fees and insurance during your initial phone consultation or with your provider.

As an added service to you, we file your insurance claims, whether your provider is in-network with your insurance company or out-of-network.

Payment is due at the time of service. We accept cash, check, and Visa/Mastercard. If you are using your insurance you are required to pay any deductibles and/or coinsurance at the time of service. If you are paying out-of-pocket, payment is due in full on the date of service.


Adult Intake Packet (18 years of age and older)

Child/Adolescent Intake Packet (under 18 years of age)

Please note that for those clients under 18 years of age, a parent or guardian must also complete an Intake Form for her/himself.

Optional Forms for New and Current Clients

These forms are to be used if you want your therapist to share or receive information from another Provider outside of GMH:


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