Assessment & Treatment
GMH HAS MOVED TO TELEHEALTH SERVICES AND IS WELCOMING NEW CLIENTS.
Scheduling Initial Appointments
To protect your confidentiality and ensure all your questions are answered, a licensed provider rather than a receptionist will return your call and assist in making your first appointment. Our providers make every effort to return calls within a timely fashion, and whenever possible within the same business day.
Please use our confidential voicemail for new client appointments ONLY:
- Adults and Couples: (919) 990-1727
- Children and Adolescents: (919) 406-6523
- Neurofeedback and NEBA services - The Neurofeedback Clinic at GMH (919) 990-8917
For Therapy/Assessment Services, you may also use our Contact Us Form to request an initial appointment.
For Neurofeedback and Neba Service, you may also use the Contact Us Form at The Neurofeedback Clinic at GMH website.
If you need assistance choosing a therapist, we can guide you to the GMH provider who would be the best fit for your needs. Alternatively, you may review our list of staff members to get a sense for yourself.
If you have already chosen a Provider to work with, or wish to speak with a particular provider, feel free to contact them directly.
Prior to your First Appointment
To save time during your first appointment, please log into your Client Portal at GMH PIMSY PORTAL. Use the login User Name and password that was created for you by your provider. Please follow our Portal Directions (.PDF) of what to complete once in the portal. If we are filing insurance claims for you, you can upload vis the portal both sides of your insurance card or you can bring your insurance card so that we may make a copy of that for our records.
Printable versions of our intake forms are available on the right.
Arriving for Your First Appointment
As you enter our waiting room, please use our Call System, located on the wall to the right, to let your provider know that you have arrived. Your provider will come and greet you at your appointment time and collect your intake paperwork.
Please note that after 6:00PM our office building front doors are locked. You will need to get the entrance code from your provider if you will be attending evening appointments.
Payment and Insurance Information
We participate in many insurance plans, however not all of our providers are on the same insurance panels. Additionally, some of our services are out-of-pocket and not covered by insurance. Please discuss any questions you have about fees and insurance during your initial phone consultation or with your provider.
As an added service to you, we file insurance claims for in-network clients. If you are out-of-network we will provide you with the paperwork you need to file for reimbursement.
Payment is due at the time of service. We accept cash, check, and credit/debit cards. If you are using your insurance you are required to pay any deductibles and/or coinsurance at the time of service. If you are paying out-of-pocket, payment is due in full on the date of service.